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TERMS OF SERVICE

TERMS OF SERVICE

Last updated: August 22, 2026

OVERVIEW

This website is operated by Vayellea. Throughout the Site, the terms “we,” “us,” and “our” refer to Vayellea.

Vayellea offers this website, including all information, products, tools, and services available through the Site, to you conditioned upon your acceptance of these Terms of Service and all policies referenced herein.

By visiting our Site or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not access the Site or use our Services.

  1. ELIGIBILITY

By using the Services, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have permission from a parent or legal guardian.

You may not use our products or Services for any illegal, fraudulent, unauthorized, or prohibited purpose.

  1. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, images, colors, features, specifications, and prices accurately. However, the appearance of products and colors may vary depending on your device, screen, lighting, and product manufacturing updates.

Product packaging, accessories, colors, and minor design details may occasionally differ from the images displayed without materially affecting the product’s intended function.

We reserve the right to modify, discontinue, or limit the availability of any product at any time. All products are subject to availability.

  1. ORDERS

Submitting an order does not guarantee acceptance. We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraud or unauthorized payment activity.

• Shipping restrictions.

• Errors involving customer or delivery information.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

You are responsible for providing complete and accurate billing, shipping, contact, and payment information. Vayellea is not responsible for delays or losses resulting from incorrect information supplied by the customer.

  1. PRICES AND PAYMENT

Prices may be displayed in different currencies depending on your location. Currency conversions may be approximate, and your payment provider may apply additional currency conversion or transaction fees.

Applicable shipping charges, taxes, duties, and other charges will be displayed during checkout when available.

You agree to provide current, complete, and accurate payment information and authorize us and our payment providers to charge the total amount shown at checkout.

We reserve the right to change product prices at any time. Price changes will not affect orders already accepted unless required to correct an obvious pricing error.

  1. SHIPPING AND DELIVERY

Shipping and delivery times displayed on the Site are estimates and are not guaranteed delivery dates.

Delivery may be affected by customs processing, carrier delays, public holidays, weather, incorrect addresses, regional restrictions, or other circumstances outside our reasonable control.

Some products may be shipped separately or fulfilled by third-party fulfillment partners. You may receive more than one package or tracking number for a single order.

Customers are responsible for reviewing our Shipping Policy before placing an order.

  1. RETURNS, REFUNDS, AND CANCELLATIONS

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy, which forms part of these Terms.

Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.

Customers located in the United Kingdom may generally have the right to cancel qualifying online purchases within 14 days after delivery, subject to applicable legal exceptions. Certain sealed products that are not suitable for return for health protection or hygiene reasons may not be eligible for return after the seal has been removed.

Please review our Refund Policy for complete eligibility requirements, deadlines, instructions, and exclusions before returning a product.

Do not return products without first contacting us and receiving return instructions.

  1. PRODUCT USE AND SAFETY

Vayellea products are intended for personal beauty, grooming, and cosmetic-care purposes unless expressly stated otherwise.

Our products and the information provided on the Site are not intended to diagnose, treat, cure, or prevent any medical condition and should not replace professional medical advice.

You agree to:

• Read and follow all product instructions and safety warnings.

• Use products only for their intended purpose.

• Perform a patch or sensitivity test when recommended.

• Avoid use on irritated, injured, infected, or highly sensitive skin unless approved by a qualified healthcare professional.

• Stop using a product if you experience pain, irritation, swelling, an allergic reaction, or another unexpected effect.

If you are pregnant, have a medical condition, use an implanted medical device, take medication, or have concerns about whether a product is suitable for you, consult a qualified healthcare professional before use.

Individual results may vary. We do not guarantee specific cosmetic or personal-care results.

  1. ACCOUNTS

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You must notify us promptly if you suspect unauthorized access to your account. We may suspend or terminate accounts involved in fraudulent, unlawful, abusive, or harmful activity.

  1. INTELLECTUAL PROPERTY

All content available through the Site—including trademarks, logos, text, graphics, images, videos, product descriptions, designs, and website elements—is owned by or licensed to Vayellea and is protected by applicable intellectual-property laws.

You may access the Site for personal, non-commercial use. You may not copy, reproduce, distribute, modify, publish, sell, exploit, or create derivative works from our content without prior written permission.

  1. PROHIBITED USES

You may not use the Site or Services to:

• Violate any applicable law or regulation.

• Infringe intellectual-property or privacy rights.

• Submit false, misleading, fraudulent, or malicious information.

• Upload malware, viruses, or harmful code.

• Attempt unauthorized access to the Site, accounts, systems, or networks.

• Scrape, crawl, copy, or collect Site content or customer information without authorization.

• Interfere with the security, availability, or proper operation of the Services.

• Harass, abuse, threaten, discriminate against, or harm another person.

We may suspend or terminate access for violations of these Terms.

  1. REVIEWS, FEEDBACK, AND USER CONTENT

If you submit a product review, photograph, comment, suggestion, or other content, you confirm that you have the right to submit it and that it does not violate any law or third-party rights.

You grant Vayellea a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish the submitted content for operating, improving, and promoting our business, subject to applicable law and our Privacy Policy.

We may remove content that is unlawful, misleading, offensive, fraudulent, or unrelated to the relevant product or Service.

  1. THIRD-PARTY SERVICES AND LINKS

Our Services may include tools, applications, payment services, shipping services, or links operated by third parties.

We are not responsible for the content, security, availability, products, services, or privacy practices of third-party websites or providers. Your use of third-party services may be subject to separate terms and privacy policies.

  1. PERSONAL INFORMATION

Your submission and use of personal information through the Site are governed by our Privacy Policy.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer products and Services to you.

  1. ERRORS AND INACCURACIES

Occasionally, the Site may contain typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, or cancel affected orders. If an order is cancelled after payment, the amount paid will be refunded to the original payment method.

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Site and Services are provided on an “as available” basis.

We do not guarantee that the Site will always be uninterrupted, timely, secure, or error-free. Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Vayellea and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from your use of the Site, Services, or products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or personal injury caused by negligence where such liability cannot legally be excluded.

  1. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of the Services, violation of these Terms, or infringement of another party’s rights.

  1. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.

  1. NO WAIVER

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

  1. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our Services, business practices, or legal obligations.

The updated Terms will be posted on this page with a revised “Last updated” date. Your continued use of the Services after changes become effective constitutes acceptance to the extent permitted by applicable law.

  1. GOVERNING LAW

These Terms are governed by applicable law. Nothing in these Terms deprives consumers of mandatory protections or rights available under the laws of their country, state, or region of residence.

  1. CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Business name: Vayellea

Email: CONTACT@VAYELLEA.COM

Website: https://vayellea.com